Ken's Blue Blog
Musings on "the bleedin' obvious"; views on the meaning of life, or anything else that takes my fancy.

Tuesday, July 25, 2006

Advice To Call Centres

1 Employ people who speak English

2 Employ people who do not have heavy regional accents

3 Ensure that your staff place the phone close enough to their heads, so that they can actually be heard when they are speaking

4 Shrivel up and die

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