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Ken's Blue Blog
Musings on "the bleedin' obvious"; views on the meaning of life, or anything else that takes my fancy.
Tuesday, July 25, 2006
Advice To Call Centres
1 Employ people who speak English
2 Employ people who do not have heavy regional accents
3 Ensure that your staff place the phone close enough to their heads, so that they can actually be heard when they are speaking
4 Shrivel up and die
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