Ken's Blue Blog
Musings on "the bleedin' obvious"; views on the meaning of life, or anything else that takes my fancy.

Thursday, February 10, 2005

Call Centre Operatives

I realise that it is now the norm for calls to major corporations to be handled by "call centre operatives", the 21st century equivalent of sweat shop labour.

However, I would ask this of the corporation, could you please hire operatives who speak clearly and into the telephone mouthpiece?

That at least would mean that I could understand and hear what they are saying, when they try to sell me an unwanted service/product.

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