Wednesday, September 05, 2018
Advice To Virgin Media
Given the fact that you are in the business of "ultrafast communications" may I suggest that you sort out your "helplines"?
I waited 45 minutes to talk to someone only to be cut off mid "help" session, I then had to wait another 45 minutes to get through again!
I know that I am not alone in having to endure this shambles, a cursory glance at the comments on your "help forum" proves this is a widespread issue.