Ken's Blue Blog
Musings on "the bleedin' obvious"; views on the meaning of life, or anything else that takes my fancy.

Wednesday, September 05, 2018

Advice To Virgin Media

Given the fact that you are in the business of "ultrafast communications" may I suggest that you sort out your "helplines"?

I waited 45 minutes to talk to someone only to be cut off mid "help" session, I then had to wait another 45 minutes to get through again!

I know that I am not alone in having to endure this shambles, a cursory glance at the comments on your "help forum" proves this is a widespread issue.

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