How To Destroy Your Brand - The Virgin Way

 

Step One: Put your prices up by 17%

Step Two: Have a nationwide broadband outage lasting for several hours.

Advice To Virgin Media

FIX THE ONGOING BROADBAND SERVICE ISSUES IN MY AREA!

Advice To Virgin Media

Given the fact that you are in the business of "ultrafast communications" may I suggest that you sort out your "helplines"?

I waited 45 minutes to talk to someone only to be cut off mid "help" session, I then had to wait another 45 minutes to get through again!

I know that I am not alone in having to endure this shambles, a cursory glance at the comments on your "help forum" proves this is a widespread issue.

Advice To Virgin Media and Mobile

FFS merge your online portals!

Advice To Virgin Media

Please sort out the ongoing technical problems with your broadband and TV service in my area!