No Is Not An Answer

When a company says "No" to a request, or says that they don't do what you want them to do, don't take no for an answer.

Make them explain why they won't do it, and threaten to take your custom elsewhere.

Reluctant Kings

Beware the reluctant king, he is usually the one with the burning ambition.

Call Centres

Why do call centres waste callers time, by spending the opening minutes of a call playing a recoding advising the hapless caller to use the company website?

The Average Wage

Not enough to make you feel valued, but just enough to make you come crawling back for more.

Call Centres

It is inadvisable to discuss financial matters with a call centre, when pissed out of your brain.

Cat Vomit

When a cat vomits on your duvet, take it as a good omen for the future. The animal is cleansing himself and, by the fact that you have to clean the duvet, cleansing the duvet too.

Growth

For growth to occur, a forest must be destroyed.

Mouses and Houses

The plural of mouse is mice, why is not the plural of house hice?

Empires

Those countries that seek to run empires without trying to understand the people that they rule, will most certainly fail.

Flying

When flying, always wear generously cut trousers.

Negotiations

When negotiating, it helps if those parties not directly involved in the day to day negotiations keep their mouths shut whilst the negotiations are in progress.

Hard Times

Enduring and overcoming hard times validates and strengthens relationships, both business and personal.

Negotiations

Administrators, pen pushers and bureaucrats who do not mix with the normal human race should not be put in charge of sensitive negotiations.